We’ve kept these short and plain. They cover the family app and Allegrow Studio, and by using either one you agree to them. If anything is unclear, ask us.
1. Plans and pricing
The family app is free, and always will be. Families never pay to practice with Allegrow.
Allegrow Studio, for teachers, has four plans. Every plan includes every feature.
Plan
Price
Includes
Free month
$0 for 30 days
Every feature, all your students, no card
Teacher
$9 a month
Up to 25 students; add 25 more students for $3 a month
Music school
$29 a month, or $299 a year paid in advance (14% off)
Up to 150 students across the school, with any number of teachers
Enterprise
On request
For larger schools, districts and programs – contact us
Family Plus (for families)
$3 a month, or $29 a year (save $7); first month free, with no card needed
Optional extras in the family app. Included at no charge while a child is connected to a teacher on a paid plan
Prices are in US dollars. You’re never charged unless you choose a paid plan yourself. If we ever change a price, we’ll tell you before it applies to you.
Paying for a plan
Monthly, by card (music schools can also pay a year in advance for $299, 14% off). Paid plans are billed in advance through Stripe, our payment processor. Your card details go straight to Stripe – Allegrow never sees or stores your card number. Stripe emails you a receipt each month.
Change or cancel anytime in Studio settings (Change plan, Manage billing). A move to a bigger or smaller plan applies right away, and Stripe adjusts your next bill for the rest of the month. When you cancel, your plan stays until the end of the month you’ve paid for; we don’t refund partly used months unless the law requires it.
Lesson payments from families. If you turn on card payments for your families, those payments are between you and the family: they’re made to your own Stripe account under Stripe’s terms, Stripe charges you its card fee, and refunds or disputes are yours to handle in your Stripe account. Allegrow takes no part of them and only records the amount for you.
If a payment doesn’t go through, we tell you right away (by email and in your studio) and you have 7 days to update your card while Stripe keeps trying. After 7 days, your studio is paused until the payment goes through – then your students reconnect automatically. Nothing is deleted – you keep all your students and records, and you can still sign in and download your data.
Special pricing we agree with you (for example a founding-teacher price) is shown in your studio and applies as described there.
2. A product that keeps improving
Allegrow Studio is free for your first 30 days, with every feature and no card. After that you choose a paid plan (see “Paying for a plan”); if you don’t, or when a paid plan ends, your studio is paused: nothing is deleted, you can still sign in and download your data, and your students stop syncing with you until you choose a plan – then they reconnect. Studios that used the earlier free plan started their free 30 days when this change took effect. Studios that joined as early partners keep the access we agreed with them, and we’ll give reasonable notice before that changes. We keep improving Allegrow, so features may change, and something may occasionally not work as expected – when it doesn’t, please tell us. It helps us make Allegrow better for everyone.
3. Families
Practicing with the family app is free. Family Plus is an optional subscription a parent can start in the app: $3 a month or $29 a year after a free month that needs no card; if you choose to keep it, it’s paid by card through Stripe, and you can cancel anytime from the app – it then runs to the end of the month or year you’ve paid for. If Family Plus came with your teacher’s plan and that ends, it continues for 30 days; after that the extra features switch off unless you subscribe. Nothing is deleted either way.
A parent or guardian sets up the family app and is responsible for a child’s use of it.
Connecting a child to a teacher shares the child’s practice information with that teacher, as described in the privacy policy. Only connect to a teacher you know.
Keep your sign-in, parent PIN and invite links private.
Cancellations, makeups and payments are between you and your teacher, under their studio policies. Allegrow shows those policies and keeps the record, but doesn’t set them.
4. Teachers
You’re responsible for the student information you enter, and you confirm each family has agreed to your use of their child’s name, lesson details and any photo you add.
Send invites only to the student’s family, and use lesson notes, ratings, recordings and messages for teaching.
Your prices, studio policies and booking page are yours to set, and your agreements with families are between you and them.
Allegrow keeps a billing record and can email reminders for you, but it doesn’t take or process payments. Make sure the amounts, due dates and payment details you enter are correct.
Only add email addresses that families have given you for studio messages.
If you teach for a school, make sure its rules allow you to use Allegrow. If you join a music school on Allegrow, its administrator can see your studio (except your private notes).
5. Acceptable use
Please don’t use Allegrow to harass anyone, to collect information about children beyond what teaching needs, to try to get into other people’s information, or to interfere with the service.
6. Your content
Practice data, lesson notes, assignments, recordings and everything else you add stay yours. You give us permission to store and show them only so Allegrow can work for you and the people you choose to share with.
Allegrow’s own material
Allegrow – the apps, their design, text, artwork, badges, music theory games and the software behind them – belongs to Allegrow and is protected by copyright and other laws. You’re welcome to use it as these terms describe. Please don’t copy, resell or republish it, or build a competing product from it, without our written permission. “Allegrow” and the Allegrow logo are our marks.
7. Practice and theory scores
Playing-time, tuning and rhythm scores, theory levels and badges are worked out automatically. They’re there to encourage and guide – not to grade or judge a child’s musical ability.
8. No warranty
Allegrow is provided “as is”, without warranties of any kind. We work hard to keep it running and your information safe, but we can’t promise it will always be available, free of errors or right for every purpose.
9. Limitation of liability
To the fullest extent the law allows, Allegrow and the people who run it aren’t liable for indirect or consequential losses, or for any loss of data, arising from your use of Allegrow.
10. Stopping
You can stop using Allegrow at any time and delete your information as described in the privacy policy. We may suspend an account that breaks these terms.
11. Changes and contact
We may update these terms as Allegrow grows, and we’ll let you know in the app about important changes. Questions or ideas? Use the contact form.